Unless specified differently within the online auction’s description, anyone is eligible to enter the auction and place a bid.

Frequently Asked Questions

Black Platinum Gold B.V. is a digital company specialised in the Luxury Market with a special focus on Luxury Travel. Over the past few years, Black Platinum Gold has worked and partnered together with many highend luxury hospitality and lifestyle brands as a marketing consultant, communication strategy expert and digital content producer. Black Platinum Gold has recently implemented a new sales approach based on barter agreements with its partners, whose complimentary holidays and vouchers are provided to be sold at auctions on auctions.blackplatinumgold.com, in exchange of Black Platinum Gold’s expertise and B2B services.

Each auction is based on a barter agreement with the specified Brand/Hospitality business (hotel, e-commerce, etc.) and secured by a signed contract between Black Platinum Gold and the second party. Customers are provided with both contact details of Black Platinum Gold’s team as well as the brand/hotel’s team.

After the payment, customers will have the possibility to reserve their dates within 12 months from the end of the auction, accordingly to the hotel’s availability. Black Platinum Gold will be handling the reservation process together with the hotel’s team. In case there are restricted dates (for example Christmas/new year), this will be clearly disclosed in the auction’s description.

After the payment, customers will receive via email the voucher to spend on the brand’s ecommerce.

Auction winners will receive a confirmation email to their account, which will be including a direct payment link through PayPal. Alternatively, customers can pay directly on the auction’s page once it’s closed.

Unless specified differently within the online auction’s description, anyone is eligible to enter the auction and place a bid.

Black Platinum Gold will be always available for after sales support.
However, Black Platinum Gold declines any responsibility for disputes between the winner of the auction and the auction’s Brand Partner (hospitality and/or e-commerce).